These terms apply when you sell (“trade in”) items to BuyAnyTech (“we”, “us”). By submitting a trade-in you agree to them. They are separate from the terms for buying from us.
1. Who can sell to us
- You must be 18 or over and live in the UK.
- You must own the item outright and have the right to sell it. It must not be stolen, lost, subject to finance, an insurance claim, or blocked. We may check serial numbers against stolen-property databases and the manufacturer, and pass details to the police.
- We buy from individuals. If you are a business, contact us first.
2. Your quote
- Your quote is based on the model, condition and answers you give us. It is an offer to buy, confirmed when we check the item.
- Your quote is valid for 7 days for you to get your free label. Once you get the label, the label and your quote are valid for a further 7 days for you to send the item. If you don’t get a label, or don’t send the item, within those times, the quote and label expire and you would need to submit a new trade-in.
- You may have one trade-in in progress at a time (up to 10 items in one trade-in).
- The price depends on how you choose to be paid (PayPal, bank transfer or Buy Any Tech credit), as shown when you submit.
3. Condition and what to send
- Choose the condition grade that matches your item and confirm every check honestly. We can’t buy items that fail a check (for example with sensor dust, fungus, damage, faults, or account locks).
- Send the item with the accessories you told us about. Remove memory cards, SIM cards and personal data, and sign out of all accounts (including Apple Find My, Google, PlayStation Network, Xbox and Nintendo accounts). We are not responsible for data, cards or extra items left in or sent with the item, and we wipe devices before resale.
- Pack it securely. The free label covers delivery to us; keep the drop-off receipt or proof of collection.
4. When we receive it
- We check the item, usually the same working day it arrives.
- If it matches your description, we pay your quoted price the same day we receive it (working days; PayPal and bank transfers can take a little longer to reach you, and payments can be delayed by checks in section 1).
- If it doesn’t match (for example a lower grade, a fault, a missing accessory or a different model), we’ll email you a revised offer. You can accept or decline it from your trade-in page. If you decline, we return the item to you free of charge. If you don’t respond within 14 days, we’ll return the item to you free of charge.
- If we can’t accept the item at all, we return it free of charge – except items reported stolen or blocked, which we may keep and pass to the police.
5. Payment
- We pay to the PayPal account or UK bank account you gave us, in the name of the seller. We may check bank details with your bank (Confirmation of Payee) and won’t pay into an account that doesn’t match.
- Buy Any Tech credit is a single-use code for the full amount, for use on buyanytech.co.uk within 12 months. It has no cash value, can’t be exchanged, and any unspent balance after one order is lost.
- Once paid, the sale is final and the item becomes ours.
6. Lost or damaged parcels
- When you send your item with our prepaid label, we take the risk of it being lost or damaged in transit from the moment the courier has it (drop-off or collection scan).
- If the courier confirms the parcel is lost, or it arrives damaged in transit, we pay you the price we quoted for the condition you described, by your chosen payout method, once the courier’s investigation is complete (usually within 10 working days).
- To be covered you must have packed the item securely as instructed and the parcel must have been scanned by the courier. We may ask for your proof of drop-off or collection and for photos of the item, and we check serial numbers. We don’t pay for items that weren’t in the parcel, for damage caused by poor packing, or where we have reasonable grounds to suspect fraud.
7. Cancelling
You can cancel your trade-in at any time before you send the item, from your trade-in page. Unused labels are cancelled. Once we have received and paid for the item, the sale can’t be cancelled.
8. Your information
We use your details to process your trade-in, create your delivery label, pay you and meet our legal obligations. See our Privacy Policy.
9. Our liability and the law
Nothing in these terms limits liability that can’t be limited by law. Otherwise our liability is limited to the agreed price for your item. These terms are governed by the law of England and Wales. Questions: reply to any of our trade-in emails.